Tough customers, tough cookies…however you want to say it. We all experience them, no matter what industry we play in. We can look at it like a dance, and sometimes its just not that graceful. Here’s some great tips from … Read More
customer service
Customer Service Workshop – Part 3 of 3
So we’ve come to final leg of my Customer Service Workshop. I’m sure you’ve all been on the edge of seats eagerly awaiting the remaining questions 😉 Remember this is just to bring awareness to your customer service efforts. What … Read More
Customer Service Workshop – Part 2 of 3
Welcome back from the long weekend everyone! Hope you all enjoyed your Memorial Day Weekend with family and friends AND lots of bbq-ing. The end of last month I posted part 1 of my 3 part series on customer service. … Read More
Customer Service Workshop – Part 1 of 3
Welcome to part 1 of our 3 part series that helps you take a deeper look into how your customer service stacks up. In what areas do you excel? Where do you think you can improve? Feel free to leave … Read More