In a word, Yes. But that’s about as simple as this faceted topic gets! You can read 100 different blogs on how to increase sales through social media, and you’ll find 100 different spins on what tactics you should be using … Read More
Customer Service
Stop Looking Sleazy On Your Sales Calls With These Top Lead Research Tools!
Only 13% of customers believe a salesperson can understand their needs. I’m sure we’ve all had those cringe-worthy sales encounters where someone reaches out to pitch us on a product or service and completely misses the mark because they failed to do … Read More
3 Reasons Leadership Training Fails —And A Few Ways To Fix This
Communication for sales, could this be the deciding factor between the corner office or the exit door? Studies say yes. Learn from the failures of others so you can shoot straight for success! Or at least weave towards success with more grace … Read More
Trend or Tool: Can Relationship Selling Help Your Close Rates?
Is “Relationship Selling” just another bit of jargon trending through the sales world, or is there actually something worth exploring here? If you’re not sure, then you’re in the right place! Today we’re talking about whether relationship selling skills are … Read More
Stuck in Sales Limbo? How to get unstuck in the world of sales!
Written by guest blogger, Stacey Kavanagh Every sales person has a time when they are stuck in sales purgatory. Deals are moving at a crawl or worse, not flowing at all. You cannot understand because you are using all of … Read More
Customer Service Workshop – Part 3 of 3
So we’ve come to final leg of my Customer Service Workshop. I’m sure you’ve all been on the edge of seats eagerly awaiting the remaining questions 😉 Remember this is just to bring awareness to your customer service efforts. What … Read More
Customer Service Workshop – Part 2 of 3
Welcome back from the long weekend everyone! Hope you all enjoyed your Memorial Day Weekend with family and friends AND lots of bbq-ing. The end of last month I posted part 1 of my 3 part series on customer service. … Read More
Customer Service Workshop – Part 1 of 3
Welcome to part 1 of our 3 part series that helps you take a deeper look into how your customer service stacks up. In what areas do you excel? Where do you think you can improve? Feel free to leave … Read More